STORE POLICY

Customer Care

At Root Rave, we prioritize transparency and honesty in all our operations. While we primarily operate as an online store, we have plans to conduct outreach and hair events in the future - keeping in line with the essence of being rooted. It's important to note that our culture is not solely focused on hair, but rather on holistic growth and self-improvement. We strive to empower our customers and help boost their self-esteem. We invite you to join us on this journey towards personal and potential professional development.

Privacy & Safety

We collect personal information (name, address, email) when purchasing from our store solely for the purpose of shipment. The information is securely retained in our database for no longer than 12 months for auditing and giveaways within our site with no involvement of a third-party vendor. We also receive your IP address , in the form of your region/city ONLY, when you browse our store to enhance our site's outreach metrics. With permission, we may send you emails about potential partnerships and/or new products and offers. Providing personal information for a transaction, you consent to us using it for the aforementioned purposes only.

Wholesale Inquiries

Thank you for considering our wholesale services. We strive to provide our customers with the highest level service and satisfaction. To ensure that we meet specific needs, we kindly request that you contact us via email to your wholesale requirements. Our team will work closely with you to determine the most suitable MOQ and expected delivery time for your order, and we will also include gifts-with-purchases, training/product manuals, and appropriate collateral to match the scale and intent of your order.

Payment Methods

Credit / Debit Cards
PAYPAL